Scam recovery
If someone talked you into remote access, payment, gift cards, bank login, or installing a support tool, slow down. Start with a calm cleanup and safety plan before touching more accounts.
Book smart
Tell us what is happening, which devices are affected, and when you would like help. Your service choice is included with the request.
Use a trusted phone or different trusted device to contact the bank, card provider, or account provider right away. A computer cleanup visit helps with device safety and next steps, but financial containment should not wait.
Usually this is safer on-site or by phone guidance first, because installing more remote-control software after a remote-access scam can create more risk. Any remote help should be explicit and customer-approved.
Choose the next step
Check appointment times below, or call or text if you need help sooner.
Keep passwords, Wi‑Fi keys, recovery or 2FA codes, payment details, private files, and camera footage out of booking, calls, and texts.
Core service areas
Choose an area below for local coverage details, then submit your request from this service.
Scam recovery
Tell us what happened, which app was installed if known, and whether money or online accounts may be involved. Do not include passwords, verification codes, card numbers, or bank details.
Pick the closest service. You can add details before sending the request.
Protect your privacy
Describe the symptom, device, room, and timing—not passwords, codes, or private files.
Clear booking status
Available times book immediately. Requested windows need confirmation by call or text.
LA-area mobile service
Your private service address helps Tech Genie account for travel and offer a realistic arrival window.
Tech Genie is not a licensed contractor. Construction-related work is limited to casual, minor, or inconsequential projects totaling less than $1,000 for labor, materials, and all other items, requiring no building permit, and performed without employees or paid helpers.