Referred by a Tech Genie customer?

Someone sent you our way? Welcome.

Tell us what you need help with and who referred you, if you’d like. We’ll contact you directly about the appointment and cost.

What Tech Genie can help with

Professional technology support for homes, home offices, and small businesses.

A referral provides helpful context. Explain what is going on, keep credentials out of the form, and Tech Genie will confirm the appropriate service.

Wi‑Fi & networking

Dead zones, routers, mesh, speed, DNS, network cleanup, and small-office reliability.

Computer repair

Slow PCs, Windows issues, tune-ups, hardware upgrades, setup, and practical repair guidance.

Printers & scanners

Offline printers, drivers, wireless printing, scan setup, stuck queues, and workflows.

Cameras & smart home

Camera setup, app access, doorbells, locks, lights, thermostats, hubs, and automations.

Small-business IT

Office Wi‑Fi, printers, workstations, racks, network notes, and recurring support options.

Attended remote support

Customer-approved Windows help when the computer is online and the customer can stay present, with private details kept out of forms.

Network wiring & access points

Ethernet connections, wired access points, camera cabling, switches, wall plates, and network project estimates.

Network cabinets & racks

Messy closets, switches, patch panels, camera/NVR network paths, labels, and cleanup notes.

Contractor & jobsite tech

Connections and equipment for a temporary office, with installation work estimated before it starts.

Senior & family tech

Help setting up devices, making video calls and learning everyday settings at a comfortable pace.

Coworking & shared offices

Member Wi‑Fi, guest networks, printers, conference rooms, cameras, front-desk technology, HOA or condo building questions, and recurring support options.

Community & worship spaces

Wi‑Fi, livestream/network issues, printers, cameras, office devices, event readiness, and recurring checkups for local organizations.

Event venues

Guest Wi‑Fi, displays, cameras, front-desk gear, event-day readiness, and practical support for banquet halls, studios, and rentable spaces.

Schools & learning centers

Classroom/front-office Wi‑Fi, printers, tablets, check-in devices, cameras, and safer support notes for small learning spaces.

Safe diagnostics

Careful diagnostic checks, useful reports, and follow-up through the client portal when appropriate.

Best way to start

Send one clean request.

Send the request below and Tech Genie will follow up to confirm the service, timing, and price. If it is urgent, call instead. Keep passwords and sensitive account details out of the request.

Booking

Tell us what stopped working and when you are available.

Choose a service and an available time, or request another window. Tech Genie will follow up by call or text.

Pick the closest service. You can add details before sending the request.

Protect your privacy

Describe the problem and device. Don’t send passwords, codes or private files.

Clear booking status

Available times book immediately. Requested windows need confirmation by call or text.

LA-area mobile service

Your private service address helps Tech Genie account for travel and offer a realistic arrival window.

1. Service2. Window3. Details

What kind of help do you need?

Pick the closest match. You can explain the details later.

Choose the closest problem
Nothing fits? Other / describe your issue

Not sure? Start with a diagnostic

$95+ · 1 hr

Start here when you are not sure which service to choose.

Already a customer?

Share this page with someone stuck.

They can review available services and request help without seeing your report, visit details, or other private information.

Review or refer

Tech Genie is not a licensed contractor. Construction-related work is limited to casual, minor, or inconsequential projects totaling less than $1,000 for labor, materials, and all other items, requiring no building permit, and performed without employees or paid helpers.