HOA and building tech support
Before a board approves new equipment, it helps to know what is already installed and what has failed. We review approved common-area technology and give the designated contact findings that can be used to plan repairs.
Before the visit
Have an authorized contact available. The visit covers only the agreed equipment and work.
Booking and follow-up
Describe the task you cannot complete and when the problem happens. We will confirm the visit scope and price. Any larger project or care plan needs separate approval.
Yes. Start with a building technology checkup or site review that documents visible network, camera, and device issues; separates urgent items from quoted work; and keeps approvals clear.
Only within clear scope. Some symptoms are network-adjacent, but access-control, intercom, elevator, fire/life-safety, and vendor-managed systems may need the responsible specialist or written approval before changes.
Arrange your service
Check appointment times below, or call or text if you need help sooner.
Keep passwords, Wi‑Fi keys, recovery or 2FA codes, payment details, private files, and camera footage out of booking, calls, and texts.
HOA and building tech support
Tell us the problem, business ZIP code and preferred appointment window. Do not send passwords, private records or account recovery codes.
Pick the closest service. You can add details before sending the request.
Protect your privacy
Describe the problem and device. Don’t send passwords, codes or private files.
Clear booking status
Available times book immediately. Requested windows need confirmation by call or text.
LA-area mobile service
Your private service address helps Tech Genie account for travel and offer a realistic arrival window.
Tech Genie is not a licensed contractor. Construction-related work is limited to casual, minor, or inconsequential projects totaling less than $1,000 for labor, materials, and all other items, requiring no building permit, and performed without employees or paid helpers.