Can a realtor send this page to a buyer or seller?
Yes. The page gives clients a safer starting point for Wi‑Fi, smart-home, camera, printer, computer, and home-office requests without the realtor diagnosing the issue.
Business checkup
Realtor tech support
Realtor Move‑In Tech Support
A new owner may receive the keys without knowing which app controls the doorbell or how the network is wired. We help the client identify the equipment, arrange authorized account handoffs and set up the devices they will use.
Common problems
- The new owner cannot identify or use equipment left at the property.
- Wi‑Fi, printing or the home office is not ready after the move.
- A device is still registered to the seller and needs a proper ownership transfer.
What the visit can include
- Review the client's equipment and move-in priorities.
- Explain which accounts need the owner, seller or manufacturer to complete a handoff.
- Test approved setup work and list any separately quoted installation.
Ongoing support options
- Provide follow-up after the client has used the new setup.
- Retain service notes for future changes at the property.
- Offer care only if the client has an ongoing support need.
Before the visit
Decide who can approve the work.
Have an authorized contact available. The visit covers only the agreed equipment and work.
Clients enter their own account credentials when a sign-in is needed.
No private documents, recovery keys, card numbers, or camera footage should be sent by text/email.
Mounting, wiring, ladders, cameras, and hardware are quoted after scope and access are confirmed.
Booking and follow-up
Tell us what needs to work.
Describe the task you cannot complete and when the problem happens. We will confirm the visit scope and price. Any larger project or care plan needs separate approval.
Can Tech Genie help before a listing goes live?
Often, yes. Visible wiring, Wi‑Fi trouble, cameras, smart-home devices, printer/home-office setup, and basic network cleanup can be reviewed before listing or move-in.
Arrange your service
Choose how you want to get help.
Check appointment times below, or call or text if you need help sooner.
Keep passwords, Wi‑Fi keys, recovery or 2FA codes, payment details, private files, and camera footage out of booking, calls, and texts.
Realtor tech support
Request realtor move-in tech help.
Tell us the problem, business ZIP code and preferred appointment window. Do not send passwords, private records or account recovery codes.
Pick the closest service. You can add details before sending the request.
Protect your privacy
Describe the problem and device. Don’t send passwords, codes or private files.
Clear booking status
Available times book immediately. Requested windows need confirmation by call or text.
LA-area mobile service
Your private service address helps Tech Genie account for travel and offer a realistic arrival window.