Los Angeles mobile tech support
Tell us what isn’t working.
Call or text with your device, what happened and your ZIP code. We’ll help you choose a visit, remote session or project estimate. You don’t need to know the cause before contacting us.
Can't talk now? Request a callbackKeep passwords, recovery codes and private files out of messages.
Fastest ways to reach Tech Genie
Call for urgent service
If your business is offline or you need help today, call and tell us what stopped working. We’ll check availability for your location.
Text us the problem
Send a brief description, ZIP code, and preferred callback time. Do not include account credentials, payment details, or private files.
Use support for follow-up
Have a question about a recent visit? Open your service records in the client portal or contact us with your job number.
(818) 922-5157
info@yourtechgenie.com
Availability confirmed before appointment windows are final.
Arrange your service
Choose how you want to get help.
Check appointment times below, or call or text if you need help sooner.
Keep passwords, Wi‑Fi keys, recovery or 2FA codes, payment details, private files, and camera footage out of booking, calls, and texts.
Protect your privacy
Don’t send passwords, payment details or screenshots with private information. If we need account access during the work, we’ll arrange that with you.
What to include
Include the device model, when the problem started and anything you’ve already tried. For a visit, tell us about parking, stairs or building access requirements.
Existing customer?
Use support or the client portal for reports, quotes, invoices, confirmed remote sessions, and follow-up requests.
Contact form
Send a focused service request.
Use the form for non-urgent help. Include the service you need, your preferred timing, and the best way to reach you.
Pick the closest service. You can add details before sending the request.
Protect your privacy
Describe the problem and device. Don’t send passwords, codes or private files.
Clear booking status
Available times book immediately. Requested windows need confirmation by call or text.
LA-area mobile service
Your private service address helps Tech Genie account for travel and offer a realistic arrival window.