Use these Tech Genie ranges to budget for a visit or compare a repair with a larger project. They are not a survey of other providers' prices or a final quote for your job.
Price depends on whether the work is a one-time service, a project, or ongoing support.
The price is confirmed for the agreed work. Parts, extended labor and larger projects are itemized separately; a diagnostic fee does not include every repair it identifies.
First diagnostic or service call
$95–$175+ starting point
When the issue is unclear and you need a clear diagnosis before buying hardware or approving larger work.
On-site inspection
Likely cause explained
Repair or replacement estimate
Parts, extended labor, wiring, mounting, and larger repairs are approved separately.
Focused small-office tech fix
$125–$350 typical first visit
Printer/scanner issues, workstation setup, email/device setup, Wi‑Fi drops, camera app trouble, or front-desk tech problems.
Troubleshooting
Configuration cleanup
Device testing
Next-step notes
Sensitive account access stays owner-controlled. No passwords should be sent through forms, text, or email.
Network or cabinet cleanup
$250–$750+ quoted by scope
Messy network cabinets, unlabeled switches, access points, camera gear, NAS backups, or repeat downtime.
Site review
Risk list
Labels/notes path
Hardware and labor quote
Cabling, rack parts, access points, after-hours cutovers, and multi-room changes require a written estimate.
Monthly small-office care
$99+ / month
Businesses that lose time or money when Wi‑Fi, printers, email, cameras, workstations, or network gear keep breaking.
Priority support options
Service history
Reports
Monthly recommendations summary
Monthly care is not unlimited emergency labor. Projects, parts, cabling, and major changes stay separately approved.
What changes the number
What changes the estimate?
The number of devices matters, but so do access, downtime and the work required. Tell us if a change must happen outside business hours or needs another vendor present.
How many users, computers, printers, cameras, access points, switches, and rooms are involved.
Whether the job is diagnostic-only, a quick fix, cleanup, hardware install, wiring, migration, or after-hours business work.
How much downtime risk exists for payments, appointments, phones, front desk, cameras, internet, or shared files.
Whether passwords, admin access, MFA, vendor access, or DNS/email changes require an owner or manager present.
Whether Tech Genie can fix the issue during the first visit or should create a quote, parts list, or monthly-care plan.
Decision path
How to avoid overbuying IT support.
An isolated fault may only need one visit. Consider a recurring plan when you need regular checks or follow-up. Compare the included work and exclusions before committing.
1
Describe the problem
List the system that is costing time now: internet, printer, email, workstation, camera, POS, backup, or network gear.
2
Choose the first step
Start with a service visit for a focused issue, request an estimate for larger projects, or consider monthly care for recurring problems.
3
Approve the scope
Parts, wiring, account changes, monitoring, remote tools, after-hours work, and recurring support should be approved before they happen.
4
Keep the notes
A documented service history records what was checked, what changed, current risks, and what should be reviewed next.
Monthly care is recommended when
The business needs memory and priority, not just a repair.
The same printer, Wi‑Fi, email, camera, or workstation problems keep returning.
A small office loses money when calls, appointments, invoices, POS, or customer work are interrupted.
You need records of completed work and outstanding recommendations for future service.
You need a defined support plan with service history, clear scope, and response expectations.
Monthly care is probably wrong when
A clear one-time job or specialist scope would be more appropriate.
You only need a one-time fix and do not expect repeat support.
You require a guaranteed 24/7 SLA, formal compliance program, or staffed help desk that is not included in the selected plan.
You have not agreed to the plan's access, remote-support and billing terms.
The job is really a cabling, rack, camera, migration, or hardware project that should be quoted separately first.
Dedicated local support
Compare the written scope.
Check whether a quote includes labor, parts, travel and follow-up. For ongoing support, ask about response times, after-hours coverage and cancellation terms as well as the monthly price.
Safe access
No passwords in forms, text, or email.
Clear scope
Approve account changes, parts, and projects first.
Reports
Clear notes and next steps.
Arrange your service
Choose the fastest safe next step.
Check appointment times below, or call or text if you need help sooner.
Keep passwords, Wi‑Fi keys, recovery or 2FA codes, payment details, private files, and camera footage out of booking, calls, and texts.
Tech Genie is not a licensed contractor. Construction-related work is limited to casual, minor, or inconsequential projects totaling less than $1,000 for labor, materials, and all other items, requiring no building permit, and performed without employees or paid helpers.